Included in the Juniper Research Competitor Leaderboard: 7.ai, Aivo, Artifical Solutions, Chatfuel, Conversica, Google Dialogflow, Gupshup, IBM Watson, Kasisto, Kustomer, LiveChat, Man圜hat, Microsoft, Oracle, Pandorabots. These forecasts were split into four chatbot deployment channels including messaging app chatbots, app-based chatbots, web-based chatbots, and RCS chatbots for 8 key global regions and 26 select countries including: Benchmark Industry Forecasts: 5-year forecasts are provided for total chatbot retail spend, total advertising spend over chatbots, and total chatbots market value.The companies included in Juniper Research's Chatbots Competitor Leaderboard are: Our Competitor Leaderboard scores these companies on their size of operations in the chatbots space, their extent and breadth of market partnerships, the sophistication of their platforms and Juniper Research's view on each company's innovation and future business prospects. Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 15 chatbot development vendors positioning them as either an established leader, leading challenger, or disrupter and challenger.The 5 key markets considered in this chapter include: This section also includes a deep dive evaluation into growth and monetisation strategies for key chatbot markets that will aid in future market growth. Future Chatbots Market Outlook: An in-depth view of the chatbots market ecosystem, chatbot integration via channel analysis, exploration of key market constraints and challenges.
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